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The Key to Project Success – Customer Happiness and How you Measure It!
November 27, 2019 @ 10:00 am - 4:00 pm
Free
PMI Macedonia Chapter is organizing it’s Second Project Management Conference.
This year theme is : “The Key to Project Success – Customer Happiness and How you Measure It!”
The speakers are eminent experts in their field. Each one of them will share best practices and knowledge how they make their Customers Happy!!!
The Speakers:
Moving Beyond Customer Satisfaction – Aleksandar Kamilovski, Keitaro
Innovation Strategies to ensure Customer Happiness – Marijana Ignjatov, Leoron Institute
Stopanska Banka – Building Internal Customer Role – Katerina Tumbovska – Trenchev and Ljubica Kuzevska, Stopanska banka
Systemic Intelligence for Project Success – Marina Anchevska, Master Trainer at NLPU – Robert Dilts
Data and Users – Irena Lazarova, Centralen Registar na RSM
The incredible story of a lucky idea: when customers happiness is measured in smiles and dreams – Dea Krstevska Tamborini
The role of social media in communication with customers – Vladimira Rosic, Social Media Spot
Through project management to customer happiness – Darko Dimitrovski
The Companies and Organizations that they represent:
Proudly sponsored by:
